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Area Service Incharge
Hykon India Limited
Bangalore · Remote Full-time 4-7 years ITI or Diploma In Electronics or B.Tech Posted today💰 INR 50k – 60k / yr
Must Have Skills
UPS industry
Preferred Skills
Manage and lead a team of service engineers and technicians
Area Service Incharge
Salary: 50,000 - 60,000 per month
Location: Bangalore
About the Role
We are seeking an experienced Area Service Incharge to oversee and manage service operations within the Bangalore region. This role is crucial for ensuring efficient and effective customer service delivery for our UPS products.
Responsibilities
- Manage and lead a team of service engineers and technicians.
- Ensure timely and quality resolution of customer complaints and service requests.
- Oversee the installation, maintenance, and repair of UPS systems.
- Monitor service performance metrics and implement improvements.
- Manage spare parts inventory and logistics.
- Liaise with customers to ensure satisfaction and build strong relationships.
- Adhere to company policies and safety standards.
Requirements
- 4-7 years of experience in the UPS industry.
- Proven experience in managing service operations or a technical team.
- Strong understanding of UPS technology and troubleshooting.
- Excellent leadership and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in relevant service management software.
Screening questions
Asked of every applicant before they can apply.