Assistant Branch Manager: Mutiple Locations Across Kerala

About the Role

We are seeking a dedicated and experienced Assistant Branch Manager to lead branch operations for a well-reputed NBFC across multiple locations in Kerala, including Adimaly, Alappuzha, Irinjalakuda, Karunagappally, Vaikom, and Cherpu. This role is ideal for a professional with 1 to 4 years of experience who is looking to take ownership of branch performance, operational integrity, and business growth. The successful candidate will be responsible for managing daily branch activities, driving loan recovery, and ensuring high standards of customer service.

Key Responsibilities

• Conduct daily morning meetings to cascade management circulars and operational instructions.
• Monitor and control branch expenses within permitted budgetary levels.
• Authenticate all branch vouchers and registers following thorough verification.
• Oversee daily transactions and perform complete day-end closing procedures.
• Serve as the custodian of the first set of keys and all critical branch documents.
• Maintain custody of unused cheques and other sensitive documentation.
• Take charge of all branch business targets and lead loan recovery initiatives.
• Perform system entry checks and provide final-level authorization for transactions.
• Resolve customer complaints and grievances to ensure high satisfaction.
• Report daily cash and bank positions to Regional Operations Managers (ROMs).
• Manage the remittance of funds and receipt of funds from the Head Office and other branches.
• Submit Bank Reconciliation Statements (BRS) to the Head Office on time, with copies to the ROM.
• Obtain and renew all necessary statutory licenses in a timely manner.
• Respond to alert calls from the intrusion alarm hub and take immediate action per company guidelines.
• Verify pledged items and ensure the purity of collateral.
• Address audit queries and implement necessary rectifications.
• Maintain and update the customer database.
• Manage branch administration and maintain professional decorum.
• Execute business promotion activities and conduct regular customer meetings.

Requirements (Must-Have Skills)

• Bachelor’s degree in any discipline.
• 1 to 4 years of experience in branch operations or a related financial services role.
• Strong understanding of NBFC operational workflows and compliance.
• Proficiency in cash handling, bank reconciliation, and financial reporting.
• Ability to manage branch security, including key custody and alarm response protocols.
• Experience in loan recovery and achieving business targets.
• Excellent communication and customer grievance handling skills.
• High level of integrity and attention to detail regarding documentation and audits.

Preferred Skills (Nice-to-Have)

• Prior experience in field sales roles or a strong willingness to engage in field-based business development.
• Proven track record of driving branch-level growth and business promotion.
• Familiarity with local market dynamics in Kerala.
• Strong leadership capabilities to manage and motivate branch staff.

Benefits & Perks

• Competitive monthly salary ranging from 18,750 to 24,500.
• Opportunity to work with a well-reputed organization in the NBFC sector.
• Clear career progression paths within the branch network.
• Exposure to comprehensive branch management and financial operations.

To apply for this position, please use the apply link on this Jobsify job posting.