Branch Manager - 10 Positions

Branch Manager – Banking / NBFC

About the Opportunity

We are calling applicants, experienced Branch Managers for our client, direct pay role, a growing financial services organization HQ in kerala. This role offers a significant opportunity to lead branch operations, drive business growth, and manage a team within the financial services sector. Ideal candidates will possess a strong background in Banking/NBFC operations, loan products, sales strategies, team leadership, and customer relationship management. Experience with diverse financial products and a proven ability to meet business and target objectives are highly valued.

Position Summary

• Role: Branch Manager
• Department: Branch Function
• Employment Type: Full-Time
• Total Openings: 10

Location

• Work Mode: On-site
• Regions: Kerala & Coimbatore
• Specific Locations:
  • Anjerichira (1)
  • Irinjalakuda (1)
  • Karukachal (1)
  • Karunagappally (1)
  • Kollam (1)
  • Kottakkal (1)
  • Koyilandy (1)
  • Saibaba Colony (1)
  • Valanchery (1)
  • Vaikom (1)

Key Responsibilities

• Conduct daily morning meetings to communicate company directives and instructions to the branch team.
• Oversee branch business targets and manage loan recovery efforts.
• Develop, monitor, and achieve branch-level business and sales objectives.
• Lead, motivate, and manage the performance of the branch team.
• Cultivate strong customer relationships and effectively resolve customer complaints.
• Supervise daily branch transactions and ensure timely completion of day-end activities.
• Verify and authorize vouchers, registers, system entries, and branch transactions in accordance with established processes.
• Maintain secure custody of branch keys, important documents, unused cheques, and other critical records.
• Monitor daily cash and bank balances, reporting positions to Regional/Area management.
• Manage the remittance and receipt of funds between the branch and Head Office/other branches.
• Prepare and submit Bank Reconciliation Statements (BRS) within stipulated deadlines.
• Ensure timely renewal and maintenance of all statutory licenses.
• Respond to security and intrusion alarm alerts according to company guidelines.
• Verify pledged items, ensuring appropriate checks on their purity/value as required.
• Coordinate with auditors, address audit queries, and ensure timely implementation of rectifications.
• Maintain accurate customer databases and branch records.
• Ensure efficient branch administration, discipline, and professional conduct.
• Organize and conduct regular customer meetings and business promotion activities.
• Support market development, customer acquisition, cross-selling initiatives, and overall business expansion.

Requirements & Qualifications

• Experience: Minimum of 5 years of overall professional experience, with a strong preference for Banking/NBFC/financial services backgrounds.
• Education: Bachelor's or Postgraduate degree (Any Discipline).
• Demonstrated experience in Branch Operations and Branch/Sales Management.
• Proficiency in managing loan products, including but not limited to:
  • Gold Loan
  • Business Loan
  • Vehicle Loan
  • NCD
  • NCD Sub-Department
• Proven track record in achieving business targets and managing loan recovery.
• Strong leadership and people management capabilities.
• Excellent customer relationship management and grievance resolution skills.
• Experience with branch-level compliance, audit coordination, and administrative tasks.
• Solid understanding of daily transaction processing, authorization, cash/bank management, and BRS.
• Effective sales, business development, negotiation, and customer acquisition skills.
• Good communication and problem-solving abilities.

Preferred Profile

• Candidates with prior Banking/NBFC branch management experience are highly preferred.
• Experience managing a diverse portfolio of financial products is advantageous.
• Candidates with a strong focus on sales targets, loan growth, recovery, and team performance will be prioritized.
• Candidates with Microfinance experience only will not be considered.
• Individuals capable of independently managing branch operations and achieving business targets will be strongly considered.

Compensation & Benefits

• Salary: ₹25,000 – ₹35,000 per month
• Incentives: Performance-Based Incentives
• Benefits: Health Insurance