Job Description: Business Coordinator

Position Overview

We are seeking a proactive and organized Business Coordinator to support our sales team and serve as a key point of contact for dealers and prospective customers. This role combines outreach, customer relationship management, and administrative coordination to drive business growth.

Key Responsibilities

Sales Support & Lead Generation

1. Conduct cold calls to prospective dealers and customers
2. Respond promptly to incoming inquiries and qualify leads
3. Schedule appointments for the sales team
4. Invite dealers and customers to visit our experience centre

Digital Marketing & Content

1. Create and post content on social media platforms
2. Update sales lead-generating websites with current information and promotions

Customer Relationship Management

1. Follow up with interested customers to nurture leads through the sales pipeline
2. Maintain ongoing communication to build strong dealer and customer relationships

Administrative & Reporting

1. Maintain and update MIS reports with field staff activity and sales data
2. Track and document all customer interactions and lead status

Operations Coordination

1. Coordinate product delivery schedules between warehouse, logistics, and customers
2. Follow up on payments and maintain accurate payment records

Requirements

1. Excellent verbal and written communication skills
2. Strong organizational skills and attention to detail
3. Proficiency in MS Office (Excel, Word) and CRM software
4. Familiarity with social media platforms
5. Ability to multitask and prioritize in a fast-paced environment
6. Prior experience in sales coordination, customer service, or a similar role preferred

Preferred Qualifications

1. Bachelor's degree in Business Administration, Marketing, or related field
2. Experience in B2B sales or dealer network management
3. Knowledge of digital marketing basics