Commercial Technology Lead - SAP S/4HANA

Commercial Technology Lead – SAP S/4HANA

Location: On-Site - Mumbai Capacity: Full Time Industry: FMCG Open Positions: 1

About the Role

This is a critical leadership role responsible for directing the strategic design, configuration, and multi-country deployment of SAP S/4HANA Sales and Distribution (SD/OTC) and Settlement Management processes. The focus will be on prioritizing standard adoption and clean-core principles to drive efficiency and innovation within our commercial technology landscape.

Key Responsibilities

• SAP S/4HANA Deployment: Lead the strategic design, configuration, and multi-country deployment of SAP S/4HANA Sales and Distribution (SD/OTC) and Settlement Management processes, emphasizing standard adoption and clean-core principles.
• Enterprise Integration Architecture: Direct and deliver integrations with Non-SAP Applications, collaborating with Integration teams and regional App owners to ensure secure, zero-disruption transactions with retail partners, wholesalers, and third-party distributors.
• Omnichannel E-Commerce Synchronization: Ensure seamless, real-time data flows, including pricing, catalog master data, and inventory visibility, between S/4HANA and digital commerce storefronts to streamline end-to-end order orchestration.
• Revenue Growth Management & Trade Spend Controls: Architect and integrate specialized RGM and TPM applications with SAP S/4HANA Condition Contract Management (CCM) and Settlement Management. Automate promotional accruals, claims validation, rebate settlements, and facilitate rapid resolution of retailer deductions.
• Program Lifecycle Governance:
  • Testing: Establish the master test strategy, supervising and signing off on SIT, UAT, performance, and regression testing in close alignment with key business stakeholders and the MDS Testing Lead.
  • Cutover: Lead the execution of a detailed, dependency-driven Cutover Runbook, carefully managing strict business downtime windows, data reconciliation, and establishing robust rollback/contingency protocols.
  • Hypercare: Direct the post-go-live War Room to resolve critical day-one incidents (pricing, invoicing, delivery blocks) and govern a smooth, structured transition to Application Managed Services (AMS).

Requirements and Qualifications

• Minimum of 15 years of professional experience in IT.
• At least 10 years in senior IT management roles within Commercial Tech.
• CPG, FMCG, or Retail industry experience is highly preferred.
• Proven experience successfully leading at least one major, full-lifecycle global or regional S/4HANA migration or rollout, with a focus on SD/OTC and commercial domains.
• Deep functional and technical understanding of Middleware, B2B EDI architectures using SAP Integration Suite, Mulesoft, etc.
• Solid mastery of S/4HANA Condition Contracts, customer rebates, automated accruals, and trade claims workflow processes.
• Proven history managing Steering Committees, Change Advisory Boards (CAB), configuration freezes, and utilizing multi-tier global/regional rollout delivery models.

Additional Skills

• S/4HANA SAP Condition Contract Management (CCM)
• Commercial Technology
• SAP OTC
• SAP S/4HANA Integration
• S/4HANA Transformation
• SAP Implementation