Desktop Support Engineer

Job Responsibilities:

Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.

Provide hardware and software support to end users.

Troubleshoot Windows OS, MS Office, email, and application-related issues.

Diagnose and resolve LAN, Wi-Fi, and basic network connectivity issues.

Install and configure operating systems, drivers, and required software.

Perform hardware upgrades, including RAM, HDD/SSD, and component replacements.

Maintain IT assets, inventory, and support records.

Provide on-site and remote technical support as required.

Required Skills:

Good knowledge of Windows 10/11, MS Office, and basic networking.

Hands-on experience in desktop and laptop troubleshooting.

Knowledge of LAN, Wi-Fi, printers, and IT peripherals.

Good communication and problem-solving skills.

Ability to handle end-user IT support independently.