Director of Revenue Management

About the Role

Revenue Management is where luxury hospitality meets data science. We are sourcing Directors of Revenue Management who can maximize RevPAR, protect rate integrity during compression periods, and work seamlessly with Sales, Marketing, and Distribution teams to optimize every room sold. This is a high-influence commercial role with direct impact on the property's top line — and the best talent is very well compensated for it.

Key Responsibilities

1. Develop and execute the property's revenue management strategy — pricing, channel mix, inventory control, and demand forecasting
2. Monitor and optimize OTA performance (Booking.com, Expedia, Agoda, MakeMyTrip, etc.) and direct booking channels
3. Lead weekly Revenue Strategy Meetings with the GM, Sales, and Reservations teams
4. Analyse market data, competitor rates (STR reports, RateGain, OTA Insight), and demand patterns to maximise RevPAR and TRevPAR
5. Manage the Reservations team and GDS/IDS connectivity
6. Drive direct booking growth to reduce OTA dependency and commission costs
7. Produce accurate demand forecasts and budget projections
8. Support the DOSM in account segmentation and rate strategy for key corporate and MICE accounts

✅ Must Have

1. 8–12 years in hotel revenue management with at least 3 years as Director of Revenue at a 5-star property
2. Proficiency in PMS and RMS systems — Opera, IDeaS, Duetto, Protel, or equivalent
3. Strong command of OTA and GDS channel management — SiteMinder, RateGain, Synxis, etc.
4. Deep understanding of STR benchmarking, demand segmentation, and yield optimization
5. Advanced Excel and data analysis skills
6. Experience producing revenue forecasts, budget inputs, and business reviews
7. Excellent communication skills — ability to present commercial strategy clearly to ownership and GM

⭐ Nice to Have

1. IDeaS G3 or Duetto certification
2. Experience in multi-property revenue management
3. Prior work with luxury hotel chains (Marriott, IHG, Hilton, Hyatt, Oberoi) at a regional or cluster level
4. Knowledge of meetings and events revenue optimization (function space, catering yield)
5. Experience with total revenue management beyond rooms (F&B, spa, ancillary)
6. MBA or equivalent qualification in Finance, Hospitality, or Business
7. Data visualization skills (Power BI, Tableau)