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Gold Loan Officer

Malankara Credit Society Ltd

Ernakulam, India · Remote Full-time Minimum 1 Year Graduation Posted today💰 INR 20k – 35k / mo
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Must Have Skills

Gold Appraisal Skills – Ability to assess gold purityweightand quality accurately.Customer Service Skills – Ability to communicate politely and build customer trust. Sales and Cross-Selling Skills – Ability to explain gold loan products and achieve business targets. KYC and Documentation – Knowledge of customer verificationdocumentationand regulatory requirements.

Preferred Skills

Previous Experience in Gold Loans – Experience in gold valuationloan processingand customer handling.Banking or NBFC Experience – Experience in bankingfinancial servicesor non-banking financial companies.

Customer handling and providing information about gold loan products.

Gold purity testing, weighing, and valuation as per company procedures.

Processing gold loan applications and disbursing loans as per policy.

Verifying KYC documents and maintaining accurate records.

Achieving assigned sales targets and acquiring new customers.

Explaining loan terms, interest rates, and repayment schedules.

Identifying fake gold and preventing fraudulent transactions.

Ensuring the safe custody and security of pledged gold.

Following company policies, compliance requirements, and operational procedures.

Maintaining customer relationships and providing excellent customer service.

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