Head of Process & ERP Transformation
Must Have Skills
Preferred Skills
Position Summary
The Head of Process & ERP Transformation will lead the organization's end-to-end business process transformation agenda and drive the successful implementation and adoption of SAP S/4HANA across global operations. This role is responsible for aligning business processes with industry’s best practices, standardizing operations, and enabling digital transformation through modern ERP capabilities.
The ideal candidate combines deep knowledge of chemical manufacturing processes with proven leadership experience in large-scale ERP transformation programs. The individual will work closely with business leaders, process owners, IT teams, and external implementation partners to deliver measurable business value, operational excellence, and sustainable change.
Key Responsibilities
Process Transformation Leadership
Define and execute the enterprise-wide process transformation strategy aligned with corporate objectives.
Lead assessment and redesign of end-to-end business processes across:
Supply Chain Planning
Procurement
Manufacturing Operations
Quality Management
Logistics & Warehousing
Finance & Controlling
Sales & Customer Service
Product Lifecycle Management
Master Data Management
Drive process standardization, simplification, and harmonization across countries and business units.
Establish process governance structures, KPIs, and continuous improvement mechanisms.
ERP Transformation Leadership
Lead ERP transformation programs from strategy through implementation and stabilization.
Serve as the business transformation lead for SAP S/4HANA deployments.
Ensure business requirements are aligned to SAP best practices and standard functionality.
Act as the primary interface between business stakeholders, implementation partners, and technology teams.
Drive adoption of template-based processes and minimize unnecessary customizations.
Stakeholder Management
Partner with executive leadership to identify transformation opportunities.
Facilitate decision-making among global process owners and business leaders.
Build strong relationships with regional leadership teams and country organizations.
Present program progress, risks, and recommendations to executive steering committees.
Organizational Change Management
Champion transformation initiatives across the organization.
Lead communication, training, and change-management activities.
Foster a culture of process excellence, accountability, and continuous improvement.
Clear Documentation of as-is and to-be processes. Facilitate training across users.
Develop transformation capabilities within business and IT teams.
Program Governance & Benefits Realization
Establish governance frameworks for transformation programs.
Monitor program milestones, budgets, risks, and dependencies.
Define and track business value realization metrics.
Ensure compliance with corporate policies, internal controls, and regulatory requirements.
Required Qualifications
Education
Bachelor's degree in Engineering, Chemical Engineering, Information Technology, Supply Chain, Business Administration, or related field.
MBA or equivalent postgraduate qualification preferred.
Experience
15+ years of professional experience in process transformation, ERP implementation, or business transformation leadership roles.
Minimum 8 years leading large-scale ERP transformation programs.
Proven experience delivering at least two end-to-end SAP ERP or SAP S/4HANA transformation programs.
Strong experience working within chemical manufacturing, specialty chemicals, industrial manufacturing, or process industries.
Experience managing global, multi-country transformation initiatives.
Technical & Functional Expertise
Chemical Manufacturing Knowledge
Strong practical understanding of:
Production Planning and Scheduling
Batch Manufacturing Processes
Recipe/Formulation Management
Quality Control and Quality Assurance
Regulatory & Compliance Requirements
Inventory and Warehouse Management
Procurement and Supplier Management
Demand and Supply Planning
Product Costing and Manufacturing Finance
Plant Maintenance and Asset Management
SAP S/4HANA Expertise
Practical knowledge of:
SAP S/4HANA Transformation Methodologies
Fit-to-Standard Processes
SAP Activate Framework
Business Process Design
Organizational Change Management
Master Data Governance
Data Migration and Data Quality
Integration Architecture
Testing, Cutover, and Hypercare Management
SAP Best Practices for Manufacturing Industries
Success Measures
The role will be evaluated based on:
Successful delivery of process transformation initiatives.
SAP S/4HANA implementation outcomes and adoption.
Process standardization and simplification achievements.
Realization of planned business benefits and efficiencies.
User adoption and stakeholder satisfaction.
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