Hosts/ Guest Relations Officer (Two Positions)

calicut (Kerala) · Onsite Full-time 0-1 years relevant experience Bachelor’s Degree or Diploma in any discipline Direct Client hiring Posted 3 months ago💰 Not disclosed

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Must Have Skills

Good communication and interpersonal skills Pleasant personality with professional appearance Customer handling and hospitality skills Basic computer knowledge (MS Officeemail handlingCRM entry) Ability to coordinate with multiple teams Good organizational and time management skills Fluency in Malayalam and English; Hindi will be an added advantage Bachelor’s Degree or Diploma in any discipline 0-1 years relevant experienceGood communication and interpersonal skillsCustomer handling and hospitality skillsBasic computer knowledge (MS Office, email handling, CRM entry)Ability to coordinate with multiple teamsGood organizational and time management skillsFluency in Malayalam and EnglishKnowledge of CRM softwareFluency in Malayalam Experience in customer-facing roles Knowledge of CRM software

Preferred Skills

About the Role / Position Summary

We are seeking two Hosts to join our client's team, a widely recognized organization for executing large-scale infrastructure projects. Preference will be given to applicants from Kerala and those who speak Malayalam.

Responsibilities

Welcome and assist walk-in customers and visitors
Coordinate customer enquiries with the sales team
Maintain visitor records and appointment schedules
Handle calls, emails, and front office coordination
Support apartment site visits and marketing activities
Ensure professional presentation of the marketing office
Assist in basic administrative and customer support activities

Requirements / Qualifications

Good communication and interpersonal skills
Pleasant personality with professional appearance
Customer handling and hospitality skills
Basic computer knowledge (MS Office, email handling, CRM entry)
Ability to coordinate with multiple teams
Good organizational and time management skills
Fluency in Malayalam and English; Hindi will be an added advantage
Bachelor’s Degree or Diploma in any discipline
0-1 years relevant experience

Preferred Skills

Fluency in Malayalam
Experience in customer-facing roles
Knowledge of CRM software

Application Instructions

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Do you have a Bachelor's Degree or Diploma in any discipline?Optional

Do you have 0-1 years of relevant experience in a customer-facing or hospitality role?Optional

Are you fluent in both Malayalam and English?Optional

Can you describe your experience with basic computer tasks, including MS Office, email handling, and CRM entry?Optional

How do you ensure a professional appearance and maintain a pleasant demeanor when interacting with customers and visitors?Optional

Can you provide an example of a time you had to coordinate with multiple teams to resolve a customer inquiry or complete a task?Optional

What is your understanding of CRM software, and have you had any experience using it?Optional

This role involves welcoming walk-in customers, maintaining visitor records, and handling front office coordination. How do you prioritize and manage these diverse responsibilities effectively?Optional

Are you currently residing in Kerala or willing to relocate to Kerala for this position?Optional