IT Systems, Identity & Collaboration Lead

About the Organization

Our client is a leading and rapidly growing enterprise in the automotive and mobility sector with a strong presence across multiple locations in India. The organization is committed to operational excellence, digital transformation, and delivering world-class customer experiences. With a focus on innovation and technology-driven business operations, the company is investing significantly in strengthening its IT infrastructure, cybersecurity, and end-user services capabilities.

Role Overview

We are seeking an IT Systems, Identity & Collaboration Lead to manage core systems platforms across the

organisation. Reporting to the Head of IT Infrastructure & End User Services, this role owns Microsoft 365 and

productivity tools, Active Directory and licensing management, and Identity & Access Management (IAM). The role

ensures employees have secure, seamless access to systems and collaboration tools across all sites.

Key Responsibilities

Microsoft 365 & Productivity Tools Management

• Administer and optimise the Microsoft 365 tenant including Exchange Online, SharePoint, Teams, OneDrive,

and related services

• Manage M365 licences, service configurations, policies, and security settings to ensure compliance and cost

efficiency

• Support and enable productivity and collaboration tooling for users across all locations; drive adoption of

M365 features

• Monitor M365 service health, investigate incidents, and liaise with Microsoft support as required

• Manage third-party productivity and SaaS tool integrations and ensure secure configuration

Active Directory & Licence Management

• Administer AWS Active Directory including users, groups, OUs, GPOs etc

• Manage software and subscription licence inventory. Ensure licence compliance and optimise licence

utilisation across the organisation

• Maintain and automate user lifecycle processes (creation, modification, and deletion) aligned with HR

workflows and IT policy

• Administer DNS, DHCP and Group Policy in line with security and operational standards

• Maintain accurate and current records of directory services configurations and licence assignments

Identity & Access Management (IAM)

• Own and manage the Identity & Access Management framework including role-based access control (RBAC),

provisioning, and de-provisioning

• Administer Multi Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management

(PAM) solutions

• Conduct regular access reviews and recertification cycles to ensure least privilege principles are maintained

• Manage Conditional Access policies and Zero Trust access controls in alignment with security standards

• Respond to and investigate identity related security incidents. Maintain audit logs and access reports

Governance & Compliance

• Ensure systems and identity configurations align with IT security policies, DPDP, and regulatory

requirements

• Maintain documentation for all platform configurations, licence assignments, and access policies

• Support IT audits with identity and systems evidence. Participate in vulnerability management activities

Qualifications & Experience

• 5 to 10 years of IT experience, with at least 3 years in systems administration or identity management

• Strong hands on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint,

OneDrive)

• Deep knowledge of Active Directory

• Experience with IAM tools and protocols: SSO (SAML, OIDC), MFA, PAM (CyberArk, BeyondTrust,

ManageEngine or equivalent)

• Understanding of licence management and software asset management best practices

• Certifications desirable: Microsoft 365 Administrator (MS-102), AWS Certified SysOps Administrator or

Azure Administrator (AZ-104), or equivalent

• ITIL Foundation certification preferred

Technical Competencies:

M365: Exchange Online, Teams, SharePoint, OneDrive, Intune

Identity: AWS AD, AWS Directory Service, AWS IAM Identity Center, Azure AD/Entra ID, ADFS, Azure AD Connect,

Conditional Access, MFA, SSO (SAML/OIDC), CyberArk/BeyondTrust or equivalent PAM

Licences: Microsoft VLSC, software asset management tools.

What We Offer

• Challenging environment facilitating learning

• Competitive salary commensurate with experience

• Ownership of end user services and IT operations across a growing multi-site automotive group

• Ongoing professional development and certification support