Lead I - Software Engineering(chennai)

Job Description – Senior ServiceNow TPRM Developer

Role: Senior ServiceNow TPRM Developer

Experience: 7+ Years

Location: Chennai

Employment Type: Full-Time

Role Overview

We are seeking a highly skilled Senior ServiceNow TPRM Developer to design, develop, and deliver advanced configurations and customizations within the ServiceNow IRM/TPRM suite.

The role involves end-to-end ownership of Third-Party Risk Management solutions, including development, scripting, integrations, workflow automation, and data modeling to support enterprise-grade risk management.

ServiceNow TPRM enables organizations to manage vendor risk lifecycle from onboarding to continuous monitoring and remediation.

Key Responsibilities

1. ServiceNow TPRM Design & Development

1. Configure and customize TPRM vendor lifecycle workflows (intake, onboarding, tiering, assessments, remediation, periodic reviews)
2. Develop:
3. Risk scoring models (inherent & residual risk)
4. Assessment Designer templates and dynamic questionnaires
5. Conditional workflows, SLA policies, notifications
6. Build risk frameworks including:
7. Risk registers, control libraries, KPIs/KRIs
8. Implement assessment workflows and automated due diligence processes

2. Scripting & Advanced Platform Development

1. Develop custom solutions using:
2. Business Rules, Script Includes, Client Scripts
3. UI Policies, UI Actions, Data Policies
4. Flow Designer & advanced scripting
5. Create custom data models including:
6. Vendors, engagements, risks, controls, evidence
7. Optimize platform performance via:
8. Script tuning, indexing, and best practices

3. Integrations & Data Exchange

1. Build integrations using:
2. IntegrationHub, REST/SOAP APIs, Scripted REST services
3. Integrate with external risk intelligence tools:
4. BitSight, SecurityScorecard, RiskRecon
5. Enable integrations with:
6. SAP/Ariba, Coupa, CLM systems, CMDB, IAM systems
7. Manage:
8. Import sets, transform maps, scheduled jobs, error handling

4. Issue, Remediation & Evidence Workflows

1. Design and implement:
2. Issue management workflows
3. Remediation plans & approval workflows
4. Evidence collection portals
5. Configure:
6. Risk exceptions, escalations, approvals, audit logs

5. Reporting, Dashboards & Workspaces

1. Build dashboards for:
2. Vendor risk posture
3. SLA tracking & remediation status
4. Assessment performance metrics
5. Develop:
6. TPRM Workspace components
7. Performance Analytics indicators & scorecards

6. Platform Governance & Delivery Support

1. Prepare HLD / LLD documentation
2. Convert business requirements into technical solutions
3. Support SIT/UAT, troubleshooting, and production deployment
4. Collaborate with:
5. Architects, PMs, stakeholders, risk & compliance teams
6. Drive continuous improvement and platform optimization

Skills & Qualifications

Must-Have Skills

1. Strong hands-on experience in ServiceNow IRM/TPRM modules
2. Expertise in:
3. Business Rules, Client Scripts, Script Includes
4. Flow Designer, UI Policies, ACLs
5. Strong experience with:
6. REST/SOAP APIs, IntegrationHub, data flows
7. Experience with:
8. Vendor lifecycle, risk scoring, assessments, remediation
9. Knowledge of:
10. Risk frameworks, KPIs/KRIs, audit & compliance
11. Strong analytical, debugging, and problem-solving skills

Good-to-Have Skills

1. Experience integrating external risk providers (BitSight, SecurityScorecard)
2. Exposure to procurement/CLM integrations
3. Knowledge of risk/security frameworks (ISO 27001, NIST, SOC2)
4. Experience in Agile environments

Education & Certifications

1. Bachelor’s Degree in Computer Science / IT / Engineering
2. ServiceNow Certified System Administrator (CSA)
3. ServiceNow Application Developer (CAD)
4. ServiceNow IRM / TPRM Implementation Specialist
5. ITIL Foundation (Preferred)

Key Competencies

1. Strong stakeholder communication
2. Ability to translate business needs into technical solutions
3. High attention to detail and documentation
4. Ability to work in fast-paced, cross-functional environments

Skills (Keywords for ATS)

ServiceNow, ServiceNow TPRM, IRM, REST API, IntegrationHub, Business Rules, Flow Designer, Risk Management, GRC, Vendor Risk