Lead Software Engineering (Facets Developer)

About the Organization

Our client is a globally recognized digital transformation and technology services organization delivering innovative solutions across healthcare, financial services, retail, telecom, manufacturing, and enterprise domains. The company partners with Fortune 500 enterprises to modernize mission-critical systems, accelerate cloud transformation, and drive operational excellence through advanced technology solutions.

Job Summary

We are seeking an experienced Lead II – Software Engineering (Facets Developer/Support) with strong expertise in the Healthcare domain and deep hands-on experience with the FACETS platform. The ideal candidate will have extensive experience in healthcare payer systems, claims adjudication, membership processing, workflow management, and FACETS integrations.

The role requires strong technical leadership, production support expertise, and the ability to design scalable FACETS solutions while ensuring SLA compliance and operational excellence. Candidates with experience in FACETS upgrades, data migration, vendor integrations, and Azure modernization initiatives will be highly preferred.

We are looking for both Fulltime/Contract both.

Looking for Developers and Support Candidates

Facets Developer

Mid Leave : 4- 7 Years

SME Level : 8 - 15 Year

Healthcare IT and the Facets (TriZetto/Cognizant) platform

• Hands-on delivery across Facets modules: Membership, Claims, Workflow, Accumulations

• Strong in PL/SQL, Oracle, SQL Server, SSIS, C#, .NET, and Azure migration; complex query authoring, stored procedures, execution plan tuning, and data correction scripting

• Experience in Facets upgrades, vendor integrations, and data migrations

• Experience in designing and building custom Facets extensions and configuration components

• SSIS package development and troubleshooting for Facets ETL/data migration pipelines

• C#/.NET application debugging: stack trace analysis, Facets API and integration layer error resolution

• Azure cloud migration experience: lift-and-shift, Azure SQL, Azure Data Factory, and hybrid connectivity patterns

Facets Support

Mid Level: 4- 7 Years

SME Level: 8 - 15 Year

• Healthcare IT and the Facets (TriZetto/Cognizant) platform

• Strong in PL/SQL, Oracle, SQL Server, SSIS, C#, .NET, Azure

• Own resolution of P1/P2 production incidents; deliver RCA within 24 hours of resolution

• Perform advanced Facets module diagnostics and execute approved SQL/script fixes within change control framework

• Manage Facets batch failures end-to-end; communicate business impact and recovery status to stakeholders

• Participate in CAB, provide production risk assessments, and support 30-day post-deployment warranty

• Maintain and enhance the Known Error Database (KEDB); author runbooks for L1 shift-left enablement

• ServiceNow ITSM: incident lifecycle (P1–P4), problem management, KEDB governance, and CAB participation

• Autosys / batch scheduling: job dependency analysis, failure triage, restart procedures, and batch runbook execution

• Managed SLA compliance, production support, audit readiness, and incident management in a 24×7 environment