Job Description – Presales Executive

Industry: Real Estate / Construction Department: Sales & Marketing Designation: Presales Executive Location: Bangalore

Job Summary

We are looking for a dynamic and customer-oriented Presales Executive to handle prospective customer inquiries, generate leads, understand customer requirements, and coordinate with the sales team to convert potential leads into site visits and business opportunities.

Key Responsibilities

Handle incoming customer inquiries through calls, emails, WhatsApp and other digital platforms.

Make outbound calls to prospective customers and generate qualified leads.

Understand customer requirements, budget, preferences and property expectations.

Explain project details, configurations, amenities, pricing and payment plans to prospective customers.

Share project brochures, floor plans, presentations and other marketing materials.

Schedule and coordinate site visits for interested customers.

Follow up with prospective customers regularly to maintain engagement and improve conversions.

Maintain and update customer information, lead status and follow-up activities in CRM.

Coordinate with the sales and marketing teams for lead management and conversion.

Achieve assigned targets for qualified leads, customer engagement and site visits.

Desired Candidate Profile

Graduate in any discipline.

1–4 years of experience in Presales / Telecalling / Customer Relationship Management.

Experience in Real Estate / Residential Projects is preferred.

Excellent verbal communication and interpersonal skills.

Good convincing, negotiation and customer-handling abilities.

Basic knowledge of MS Excel, CRM tools and lead management systems.

Target-oriented, proactive and enthusiastic approach.