Sales Executive – Jewellery Retail

📍 Job Locations: Multiple locations across Tamil Nadu

🚨 Urgent Hiring Focus: Chennai

💼 Employment Type: Full-Time

🏢 Work Mode: On-site / Retail Showroom

📈 Experience: 0–15 Years

💰 Salary: ₹15,000–₹50,000 per month, based on experience, skills, and role fit

🗣️ Language Requirement: Tamil, Malayalam speaking Preferred.

👥 Hiring Type: Mass Hiring – Multiple Openings

About Kalyan Jewellers

Kalyan Jewellers is one of India’s leading jewellery brands, known for its strong customer focus, trusted legacy, wide retail presence, and commitment to quality and service.

This is an exciting opportunity to build a career in jewellery retail sales while working in a professional, customer-focused showroom environment. Candidates will have the opportunity to interact with customers, understand their jewellery requirements, support purchase decisions, and contribute to showroom sales and customer satisfaction.

About the Role

We are looking for enthusiastic, customer-focused, and sales-oriented Sales Executives to join our growing retail team across multiple locations in Tamil Nadu.

This role is suitable for both:

1. Freshers who are interested in starting a career in retail sales and customer service.
2. Experienced sales professionals with experience in jewellery, retail, fashion, lifestyle, luxury products, showroom sales, or customer relationship management.

The selected candidate will be responsible for welcoming customers, understanding their requirements, presenting suitable jewellery products, supporting purchase decisions, building customer relationships, and contributing to showroom sales targets.

Candidates should have strong communication skills, a positive attitude, a customer-first mindset, and the ability to work effectively in a fast-paced retail environment.

Key Responsibilities

Customer Service & Sales

1. Welcome customers professionally and provide a positive showroom experience.
2. Understand customer preferences, requirements, budget, and purchase expectations.
3. Present suitable jewellery products and explain product features, designs, pricing, and available options.
4. Assist customers throughout the purchase journey.
5. Provide accurate information and support customers in making informed purchase decisions.
6. Build trust and maintain a high standard of customer service.
7. Ensure a smooth and satisfactory customer experience.

Sales & Business Growth

1. Achieve assigned individual and showroom sales targets.
2. Identify customer needs and recommend suitable products.
3. Support cross-selling and upselling opportunities.
4. Follow up with prospective customers and support lead conversion.
5. Build long-term customer relationships and encourage repeat business.
6. Contribute to showroom growth and overall business performance.

Customer Relationship Management

1. Maintain professional and positive relationships with customers.
2. Record customer details and sales-related information accurately.
3. Follow up with customers when required.
4. Support customer retention and repeat purchases.
5. Handle routine customer queries and coordinate with senior team members for resolution.

Showroom Operations

1. Maintain product displays and ensure the showroom is presentable.
2. Support daily showroom activities and team coordination.
3. Follow company policies, sales processes, and operational procedures.
4. Assist with product presentation, customer engagement, and promotional activities.
5. Maintain professionalism and showroom discipline.

Team Collaboration

1. Work closely with showroom colleagues and management.
2. Support team sales targets and business objectives.
3. Participate in product training and sales-development programs.
4. Maintain a positive, professional, and customer-focused work environment.

Eligibility Criteria

1. Experience: 0–15 years.
2. Freshers are welcome to apply.
3. Experienced candidates from jewellery retail, retail sales, showroom sales, fashion, lifestyle, luxury products, FMCG, banking, insurance, automobile, telecom, or customer-facing sales roles may apply.
4. Minimum educational qualification: As per company requirements.
5. Strong interest in sales, customer service, and retail.
6. Good interpersonal and communication skills.
7. Willingness to work from the assigned showroom location in Tamil Nadu.
8. Candidates available to attend interviews in Chennai at short notice will be given priority.

Must-Have Skills

1. Customer service and interpersonal skills.
2. Interest in retail sales and customer engagement.
3. Ability to understand customer requirements.
4. Positive attitude and willingness to learn.
5. Ability to work in a team-oriented showroom environment.
6. Willingness to work from the assigned Tamil Nadu location.

Good-to-Have Skills

1. Experience in jewellery retail or showroom sales.
2. Experience in retail, fashion, lifestyle, luxury, or customer-facing sales.
3. Knowledge of jewellery products, designs, or customer preferences.
4. Experience achieving sales targets.
5. Customer relationship management and follow-up experience.
6. Basic computer or billing-system knowledge.
7. Experience in cross-selling and upselling.

Preferred Candidate Profile

1. Freshers with strong communication skills and an interest in retail sales are encouraged to apply.
2. Experienced sales professionals with up to 15 years of experience may apply.
3. Candidates with jewellery or retail showroom experience will have an added advantage.
4. Customer-focused, energetic, and professionally presented candidates are preferred.
5. Candidates willing to build a long-term career in jewellery retail.
6. Candidates available for an urgent interview process in Chennai will be prioritized.

Salary & Benefits

💰 Monthly Salary: ₹15,000–₹50,000

Salary will be determined based on:

1. Relevant experience
2. Previous salary
3. Sales and customer-service skills
4. Jewellery or retail experience
5. Role suitability
6. Interview performance

Additional benefits and incentives will be provided as per company policy.

Career Growth Path

Sales Executive → Senior Sales Executive → Sales Officer → Floor Supervisor → Assistant Showroom Manager → Showroom Manager

Why Join Kalyan Jewellers?

1. Opportunity to work with one of India’s leading jewellery retail brands.
2. Build a long-term career in jewellery and luxury retail.
3. Learn from experienced retail and sales professionals.
4. Develop expertise in customer engagement, product presentation, and retail sales.
5. Access career-growth opportunities based on performance and experience.
6. Work in a professional and customer-focused showroom environment.
7. Multiple job opportunities across Tamil Nadu.

Application Instructions

🚨 Urgent Hiring – Chennai Interviews

Please complete all mandatory pre-application questions carefully.

Candidates who can attend the interview in Chennai at short notice will be given priority.

Applications with incomplete responses may not be considered.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.