Associate III – BPM | Product Configuration Analyst
Trivandrum · Onsite Full-time 2–5 Years Bachelor's degree or equivalent relevant experience. Direct Client hiring Posted today💰 Not disclosed
Must Have Skills
Must-Have Skills - TriZetto Facets - Healthcare Product & Group Configuration - Benefits Administration - Healthcare Payer Operations - Benefit Plan Design - Claims & Enrollment - Configuration Testing & Validation - 2–5 years relevant experience
Preferred Skills
CommercialACAMedicare & Medicaid Provider Network Knowledge Product/Group Implementation Requirement Analysis SLA/TAT & Production Support Healthcare Systems Knowledge
Associate III – BPM | Product Configuration Analyst
Job Summary
The Product Configuration Analyst will be responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets. The role involves implementing group setups, renewals, plan changes, and maintenance requests while ensuring accuracy, quality, SLA adherence, and timely delivery.
Key Responsibilities
Product & Group Configuration
- Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
- Handle new group setups, renewals, amendments, terminations, and maintenance requests.
- Configure benefit plans, accumulators, eligibility rules, and plan attributes.
- Support new product implementations and benefit changes.
Requirements Analysis
- Review PDRs, benefit documents, contracts, implementation guides, and business requirements.
- Translate approved business requirements into Facets configuration.
- Identify and escalate requirement gaps, conflicts, and dependencies.
Testing & Validation
- Perform unit testing of completed configurations.
- Validate configurations against business requirements.
- Support QA testing and defect resolution.
- Assist with production support and configuration-related issues.
Operational Support & Documentation
- Manage assigned configuration queues and meet SLA/TAT requirements.
- Support implementation and deployment activities.
- Maintain configuration documentation, implementation logs, and supporting evidence.
- Follow configuration standards and contribute to knowledge repositories.
Mandatory Skills
- TriZetto Facets
- Healthcare Product & Group Configuration
- Benefits Administration
- Healthcare Payer Operations
- Benefit Plan Design
- Group Implementation
- Claims Management
- Enrollment & Membership
- Provider Networks
- Requirement Analysis & Documentation
- Configuration Testing & Validation
- SLA/TAT Management
Domain Knowledge
Experience with healthcare insurance products such as:
- Commercial
- ACA
- Medicare
- Medicaid
Experience
- 2–5 years of healthcare payer configuration experience.
- Hands-on experience with TriZetto Facets product, benefit, or group configuration.
- Experience supporting product/group implementations.
- Knowledge of healthcare insurance products and benefit structures.
Education
Bachelor's degree or equivalent relevant experience.
Screening questions
Asked of every applicant before they can apply.