Branch Manager - Multiple Locations Openings

About the Role

We are calling applicants for a dedicated and experienced Branch Manager position to lead branch operations for a well-reputed NBFC based in Kerala. This role is responsible for overseeing daily branch functions, driving business growth, ensuring operational excellence, and managing loan portfolios. The ideal candidate will have a strong background in the banking or NBFC sector, with a proven ability to manage teams, achieve business targets, and maintain high standards of customer service and regulatory compliance.

Key Responsibilities

• Conduct daily morning meetings to cascade management circulars, policies, and operational instructions.
• Monitor and control branch expenses within permitted budgetary levels.
• Authenticate all vouchers and registers after thorough verification.
• Oversee daily transactions and ensure the successful completion of day-end processes.
• Serve as the custodian of the first set of keys and all critical branch documents.
• Maintain secure custody of unused cheques and other sensitive documentation.
• Take full charge of branch business targets and lead loan recovery initiatives.
• Perform system entry checks and provide final-level authorization for transactions.
• Address and resolve customer complaints and grievances promptly.
• Report daily cash and bank positions to Regional Operations Managers (ROMs).
• Manage the remittance of funds and coordinate the receipt of funds from the Head Office and other branches.
• Submit Bank Reconciliation Statements (BRS) to the Head Office on time, with a copy to the ROM.
• Obtain and renew all statutory licenses in a timely manner.
• Respond to intrusion alarm alerts and take immediate action according to security guidelines.
• Verify pledged items and ensure the purity of gold collateral.
• Address audit queries and implement necessary rectifications.
• Maintain and manage the customer database.
• Oversee general branch administration and maintain professional decorum.
• Execute business promotion activities and conduct regular customer meetings.

Requirements (Must-Have Skills)

• Minimum 3–5 years of experience in the Banking or NBFC sector.
• In-depth knowledge of NCD (Non-Convertible Debentures) and NCD-Sub debt products.
• Expertise in managing Business Loan portfolios.
• Expertise in managing Gold Loan products.
• Expertise in managing Vehicle Loan products.
• Proven ability to manage branch operations and administrative functions.
• Strong understanding of audit compliance and regulatory requirements.
• Excellent leadership and team management capabilities.
• Bachelor’s degree or higher (Any UG/PG qualification).

Preferred Skills (Nice-to-Have)

• Experience in branch-level financial reporting and BRS preparation.
• Strong proficiency in security protocols and branch safety management.
• Excellent communication and interpersonal skills for customer relationship management.
• Strategic mindset for business development and target achievement.
• Note: Candidates with only MicroFinance experience are not preferred for this position.

Benefits & Perks

• Competitive monthly salary ranging from 25,000 to 35,000.
• Performance-based incentives.
• Comprehensive health insurance coverage.
• Opportunity to work with a well-reputed financial institution.

To apply for this position, please use the apply link on this Jobsify job posting.